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Server Error Uploading MP3 New Reply

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Posts: 6
Registered: Dec 10, 2008

Tried to upload two different songs, both times received an error page saying "Server Error - There was an error processing your request."

EchoNest has worked for us before, but is not today. We just recreated our developer account and are using the new API key, so it can't be that. Tried a different song that I knew worked before and that still worked. The only difference I can identify between the songs is that the one that worked was encoded with iTunes 6.0.4.2 and the two that didn't are encoded with iTunes 7.6.1.

Help?

Posts: 6
Registered: Dec 10, 2008

Update: tried re-encoding the MP3 with lame in case it was a problem processing iTunes 7.6.1 MP3s, but alas no change....

Posts: 6
Registered: Dec 10, 2008

Tried a totally different file this time, that was originally encoded with LAME3.96, still receiving the same error....

Since it worked with the one, but not the others, it has to be something to do with the MP3, but I can't seem to find any differences....

Posts: 17
Registered: Oct 08, 2008

I'm sorry you're having trouble. How are you trying to do the upload? Are you passing the file itself or a URL? Do you have a server you can upload the track to so I can look at it?

Posts: 6
Registered: Dec 10, 2008

Thanks for your response, adam. To answer your question, I am passing the file itself. I put together a tiny HTML page solely for the purpose of uploading; all it has is a form to choose the file and upload it.

I've uploaded the song to S3, you can access it here: https://songs.jamlegend.com.s3.amazonaws.com/120/SomberGirl.mp3?AWSAccessKeyId=0DWASD14QRS6P70CR202&Expires=1228947180&Signature=09GYvP%2FS4v556RsqpwLam4riYhw%3D

That URL will expire in 1 hour.

Thanks for your help!

Posts: 17
Registered: Oct 08, 2008

We put up a fix for this earlier today. Please let us know if you run into any other problems.

Posts: 6
Registered: Dec 10, 2008

Great, thanks, all of the songs I had problems with yesterday work now!

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